Refund Policy
1. Scope: Applies to all purchases made on aivonstrips.com.
2. Returns: Returns are accepted within 14 calendar days of delivery, provided the products are in original condition and packaging.
3. Return Procedure:
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Submit a return request via our online form or by emailing contact@aivonstrips.com.
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Ship the product to the address provided.
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Once received and inspected, we will process the refund.
4. Return Shipping Costs: Shipping costs for returns are borne by the customer, except in cases of our error or defective products.
5. Refund Timing: The refund will be issued within a maximum of 14 days from confirmation of the return.
6. Non‑Refundable Items: Customized products, digital downloads, or items that lose their nature upon unsealing.