Refund Policy

1. Scope: Applies to all purchases made on aivonstrips.com.

2. Returns: Returns are accepted within 14 calendar days of delivery, provided the products are in original condition and packaging.

3. Return Procedure:

  1. Submit a return request via our online form or by emailing contact@aivonstrips.com.

  2. Ship the product to the address provided.

  3. Once received and inspected, we will process the refund.

4. Return Shipping Costs: Shipping costs for returns are borne by the customer, except in cases of our error or defective products.

5. Refund Timing: The refund will be issued within a maximum of 14 days from confirmation of the return.

6. Non‑Refundable Items: Customized products, digital downloads, or items that lose their nature upon unsealing.